Refund Policy

Our priority is your absolute satisfaction with every treatment received at Opaline by Mely.

1. Satisfaction Guaranteed

If you are not completely satisfied with your service, please inform us before leaving the spa so that we can fix it immediately and ensure your experience is perfect.

2. Refunds

Since we offer personalized services and use high-end products, we generally do not offer refunds once the service is completed. We will evaluate exceptional situations on a case-by-case basis to ensure fairness and maintain our relationship of trust.